Who should hire Max?
Max is a great resource for anybody who needs more than twenty-four hours in the day. Max is also ideal for small business owners who don't have the resources to hire additional staff, but need access to an extra pair of hands and the expertise of experienced professionals from time to time. There is no project too small for Max, so even if you only need one or two hours of time, that's OK, but beware - once you realize how much more you get done when you Ask Max, you'll be hooked.
How can one resource (i.e. Max) be skilled in such diverse areas as business planning, translation, travel planning, and online recruitment?
We strongly suspect that no one person could be effective in all those areas, which is why, behind the scenes, there is a full team of qualified individuals, each with their own area of specialization, who are working hard to complete your projects. When you hire Max, you are actually hiring a diverse team of qualified individuals.
How can I be sure that the information I give you, be it personal or related to my business will remain confidential?
We are professionals with years of business experience and we understand that confidentiality is of the utmost importance at ALL levels. Each of our team members has signed a confidentiality agreement and is committed to protecting your information.
If I submit a 4 hour job Wednesday at 8am, will I have it by noon the same day?
No. Max manages many projects simultaneously, for a variety of clients. Projects are completed on a First Come First Serve basis - which means that your 4 hour job will be delivered within several days. An approximate deadline is included with your Job Quote. If tight deadlines are standard for your business, a retainer package may be right for you. This allows you to purchase a monthly block of Max's time in order to ensure priority for your projects. Take a look at the Pricing page for more details.
What recourse do I have if I am not satisfied with Max's work?
Like every good employee, Max always does her best to fulfill your requests to your satisfaction - however, like any good employee, on occasion she may misinterpret a request. The best way to manage these situations is by discussing it until a solution is found which meets your needs. Max will always do everything possible, within reason, to meet your expectations.
Are there any jobs Max can't do?
Unfortunately there are certain things Max simply can't take care of for you, for example, projects that require a high degree of expertise for which we don't have a qualified professional on staff, and jobs that require someone to be on-site (e.g. walking your dog, picking up your mother-in-law, or bringing in your dry cleaning). But Max can research services available in your area, and set you up with someone who can take care of your request.
Can I check Max's references?
Of course! Contact us and let us know what type of work you'd like to have done. We'll put you in touch with clients who have used Max for a similar project.



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